viking river cruises cancelled 2022viking river cruises cancelled 2022

Sure we were free but that's no excuse. Now I see all this advertisement that waives ar fares , deposits and other things we paid for Horrible company in terms of customer service. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. Review for Viking Osiris to Middle East Swirling Kilt 2-5 Cruises Age 60s Read More Sail Date: December 2022 Cabin Type: Suite with Veranda Helpful Christmas on the Mississippi Review for. Viking Ocean and River is currently operating all upcoming scheduled itineraries. In a statement issued to the Star Tribune, Viking confirmed that some of the ship's first scheduled departures were canceled this summer, and that the luxury vessel is temporarily operating. A *** incentive ********** was offered and accepted by us to use toward future booking. Desired outcome: Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. I was sailing aboard the Avalon Vista two months ago on a cruise from Amsterdam to Basel, Switzerland along the Rhine River. My only hope now is for someone to cancel what I want.About time to give my loyalty to another cruise line. Other ships were docked at the pier. This content has not been approved or otherwise endorsed by any of these entities. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. Viking have done this every year since 2012, knowing they are unable to dock there but still taking Port Tax from every passenger. The guest services lady said well you can complain at the Share your photos and videos with others to prove the truth of your words. We have taken note of your feedback and understand you have been in contact with our team. I told a member of staff about this and was directed to use a toilet on the top deck. One thing Amawaterways and many other river lines do is run two ships simultaneously on the same one-way itinerary, with one ship starting at one end and the other on the opposite end. In some cases, an itinerary may be adjusted with certain destinations dropped and new ones added. The complaint has been investigated and resolved to the customers satisfaction. Subscribe to Apple News. Courtesy Sheila Davies. If the water issues are closer to the beginning or end of an itinerary, cruisers may have to spend a few days in hotels or bussing to destinations rather than sailing there. At the time we did we also asked that trip insurance be added. River boats are unique because they can float in just five to six feet of water. We were treated like animals. A longtime editor at Cruise Critic, Erica has also written for The Washington Post, Fodors and Lets Go travel guides, and numerous print and online cruise publications. Viking suggested that I should talk to my travel insurance company to reimburse the cost of additional airfare cost. But it is for us. Viking will not honor this request. Viking Cruises is a cruise line providing river and ocean cruises, with operations based in Basel, Switzerland. A river level that is too high or too low can affect an otherwise great cruising experience. Scheduled and rescheduled elder family care and pet sitting services. "We are currently evaluating itineraries that call. Winston Folkers. Plus, your own feed of TPG content. A sales representative ******. I had to cancel due to ill health and provided over five months notice. Claim your profile to access Trustpilots free business tools and connect with customers. If have a river cruise planned for the end of the summer or the fall, should you be concerned? Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Refund on premium air payments that we did not receive in premiumservice. Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise . Learn more. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We will never try Viking again! Viking has refused. However, as everyone knows, predicting the weather is not an exact science. Beware of Viking excursion policies. There is rock on the bottom; theres also this little house in the middle of the river. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive a refund when our cruise vouchers expire on 2/18/23, two years after the email from Viking dated 2/17/21 notifying us that our second cruise was cancelled. Also lost out on the cruise vouchers. They have no intentions of giving my money back .Do I not have any rights? . took the call and told us that schedule wouldn't be available most likely till January 2023. More details in attachment. ***. How the Coronavirus Might Impact My Upcoming Viking River Cruise, Update: My Viking River Cruise And Their Coronavirus Response, Reivew: Nile River Cruise on the Grand Princess Amwaj. Schreiners advice is simple: Just go. Experts are saying that the current drought in Europe could be the worst in 500 years, with water levels dropping, especially along the Rhine River. Posted September 18, 2021. In some cases, an itinerary may be adjusted with certain destinations dropped and new ones added. The Rhine River in general is not that deep. When Viking informed me that the alternative flight was booked, I was not told that I had to pay the tickets myself in order to obtain the boarding pass. I contacted Viking and was told the vouchers were not refundable because we had not cancelled at least 2 weeks prior to departure. Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus Vikings entire river fleet of over 75 ships is also actively sailing. This complaint has been resolved automatically due to user's inactivity. Disassembling the shades on the sun deck. 2022 is now cancelled and will be replaced with new roundtrip voyages from Southampton to the Caribbean via the Canary Islands and New York. I asked to speak to a manager and was told by the person I talked to I could not but she would speak with one. I was told Viking doesnt own the hotel and the hotel will not let me make a change since Viking handled the booking. Then when operations started again, we decided to book a cruise to sail November 2021 At the time we booked, vaccines were not a requirement. We also paid Port Tax for Honduras even though they chose not to book and pay to use the pier there. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Royal Caribbean International | Travel Requirements & Safety Protocols. Cruise delayed because of COVID. Unlike other river cruise lines, however, were very fortunate that we also operate numerous land tours throughout the region, so we have a fantastic network of local supplier-partners that we can leverage as necessary should alternate arrangements become necessary.. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. We would never do a river cruise again, Paid for a cruise in Nov 2021 for an Oct 2022 cruise, 2 days before departure I broke both wrists, contacted Viking about a credit for for a future cruise - a very rude man said Viking would do nothing- they had my money for almost a year and basically told me "to bad". But now some of those waterway dreams seem set to run aground. Spoke to several people today, including a supervisor My husband and I were scheduled to leave for our Viking cruise around Spain on Jan. 11. **** said he would monitor the schedule and will alert us the very day it comes out. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. We were informed by the booking person at Viking that we could change the date as necessary for as long of period of time, even years down the road. Cruises - Very disappointed with Viking River Cruises - Reservation # 2672768 We were supposed to do a river cruise and ended up doing a motor coach tour due to low river levels. I even requested they review the phone call and they refused. The cruise was cancelled due the pandemic ($11,367.50) They also issued non refundable vouchers for our port excursions. Editorial Disclosure: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, hotel, airline, or other entity mentioned herein. **** called finally, apologized and said that he 'misread the rules', misunderstood the rules and this isn't a big deal (his attitude). Sandi. We could not get a negative covid test in time for Just returned from Classis Panama Canal Cruise (11-21 February 2023) on the last day, running water for the shower, hand basins and toilets had been turned off from 5am to when we left the ship at 10.30am. Here's our experience with the Viking cancellation policy. Terms apply to the offers listed on this page. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Wanted us to travel with 3 flights via 2 countries, when we complained they hid behind T & Cs very sneaky & very poor customer service, they cited they couldnt absorb costs of a more direct flight routing. In November ******************************************* She had major surgery December 12th. We booked a river cruise (Danube) for March 2022. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. On November 26, 2021 when speaking with VRC representative we were informed that out ********* is in the form of a voucher and has no cash value and cannot be refunded. It is getting harder and harder to book excursions on Viking cruises, so I would advise anyone planning a cruise with them to think twice, if excursions are important to them. NEVER BUY A VIKING CRUISE VOUCHERWe will be sailing with a different cruise line and will not be back to Viking. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Just got order from Doctor to cancel due to sudden onset of autoimmune kidney disease. There are critical points, like the one on the Rhine River, right in the Rhine Gorge, Schreiner explained. We have had to cancel our river cruise because of their ludicrous covid policy. Call to book now: 1-800-207-7286. Weve taken note of your feedback and if you'd like discuss your trip further and welcome you to email [email protected] with your booking information. It is time for Viking to do the same and act like a cruise line instead of a medical facility. RHINE GETAWAY. "But its clear that river cruising is not going away anytime soon.". Holland America Cruise Line | Travel Requirements & Safety Protocols. Viking Celebrates Start Of Inaugural Season In North America's Great Lakes Read More May 17, 2022 Newest Ocean Ship In Viking's Award-Winning Fleet Named By The Countess Of Carnarvon Of Highclere Castle Read More May 12, 2022 Viking Takes Delivery of Newest Ocean Ship Read More April 25, 2022 This complaint was posted by a verified customer. I had insurance and filed a claim. Story Update (September 5, 2022) Viking river cruises have posted an advisory from Danube River cruises that ship swapping may occur. Then when operations started again, we decided to book a cruise to sail November 2021 At the time we booked, vaccines were not a requirement. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Coach would have been better. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. By. We feel we should get the $3,494 dollars refunded to us. In times of high water, river boats can reduce their height by: Another aspect of river cruising is how much water does the ship draft? Another point that travelers should understand is that when the news reports low water levels, its not that an entire river has dried up and is impassable. The first example of river distress is the Po River in Northern Italy. . Due to my cancellations, Viking held onto $8,000 of my Funds for about two years. Posted May 4, 2021. What? Why? The high annual fee is only worth it if youre taking full advantage of the cards benefits. It was not a condition of completing this trip. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the We appreciate you sharing your experience, Sandy JJ, although we regret to hear of the events you've described here. All I want if a refund for our primary payment so we can sail on a ship that does not require the vaccine since we can not get it. The flight from Amman Jordan to The problem with river cruises is that they are affected by both high and low water levels. Viking changed our flight schedule at very short notice. And rebooked the following summer My travel partner , my sister, died 6 months before our trip that next summer die to COVID. Pharaohs & Pyramids. The trip was more expensive so we paid with our vouchers as well as cash. Vikings inability to resolve an issue with their on line booking. I took into account the following factors and then made an educated guess: Taking all of these factors into account, we booked for mid-June. I contacted Trip Mate and was told the vouchers were not covered and that I needed to contact Viking because they handled vouchers. That's our policy. This meant I was unable to book any excursions or drinks package, despite trying as soon as they were released. They have a working relationship with Lufthansa but insist the flight has nothing to do with them, That is a strong cop out. For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email [email protected], Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Received most monies back but they held $1400 back which had to be used by 4/22.Just booked a $25000 trip with them and ask them to extend $1400 to July which they refused. Viking River Cruises 548 complaints 314 resolved 234 unresolved File a complaint to Viking River Cruises Viking River Cruises contacts (added by reviewer) Phone number +1 800 304 9616 Address 5700 Canoga Ave, California United States Website www.vikingrivercruises.com Category Cruise Lines View full information Most discussed complaints TPG values it at $1,600. Trip value now ********** On 12 November 2020 we booked another cruise and added an additional ******** to bring our out of pocket total to ********** All transactions took place before before the rollout of a "vaccine", vaccine cards, a Presidential and CDC mandates. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. I checked with many countries and all their restrictions have been dropped. These conditions include: Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). Utter and total joke. Claire and Stanley Keyles planned a dream vacation for June 2020. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. However, the most important part of any cruise, for me is the excursion choice. Not at all, according to Rudi Schreiner, president and co-founder AmaWaterways as long as youre willing to be a little bit flexible. The sailings. Verification can help ensure real people write reviews about real companies. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. It's also a classic cruise itinerary. Should your cruise be canceled, the cruise line will also offer compensation. Note that complaint text that is displayed might not represent all complaints filed with BBB.

Does Teeth Whitening Require A License In Texas, Articles V