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However, they made me switch rooms because mine was for 4 people and we went down to 3. For bookings paid with a travel agency credit card or check, the cruise credit will then be issued in the name of the cancelled guest. On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. Get expert advice, insider tips and more. Do Future Cruise Credits expire? Inside those dates, cancellation fees will apply according to the timeframes found below. How to Use Your Future Cruise Credit Log in using your Mariner ID or email address Search for your Holland America cruise After choosing your cruise, select Cruise Credit in the cost summary to choose the credit you would like to use. Cancellation charges are per-person, based on the cancellation date, as follows: more than 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise or cruise tour price; 59-30 days before departure: 50% of cruise or cruise tour price; The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. You will be able to leave a comment after signing in, By Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms: Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. If you can meet the entry requirements for places like Bermuda and St. Maarten, you're good to go. Some people have reported being able to use that FCC as the deposit on a new cruise if they do it all at the same time (cancelling and rebooking). And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. Deposit: 55 to 30 days: . Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person. This is only my second cruise so I am still a newbie. If you are booked directly with Carnival, you can see how potential cancellation fees effect a refund in your Carnival.com account under My Cruise Details. If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise vacation package. Just thought I would see what your opinion is on how this reads. By We are unable to find a Princess sailing that fits our schedule for May 2013 etc.so we are going on Carnival instead (Liberty 05/13/13). Standard cancellation policies are outlined in the ticket contract. By proceeding, you agree to Cruise Critics. . Do you know what would happen to the other $500? A 5% transaction fee will automatically be added to your SeaPass card, but that still leaves you plenty of credit to play, since the minimum bet on slots is a very reasonable $0.01. *Taxes, fees and port expenses are included. The 110 percent difference between the price you paid and the lower price you discover is refunded to you in the form of onboard credit. Online Check-in and Arrival Appointment Online Check-in U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to. I am assuming I would lose the OBC. Charged items include: Cruise, Cruisetour, Cruise Plus Package, pre-purchased gift(s)/special services. We want to change plans since the keys were a major portion of our trip and it is highly unlikely that they will be rebuilt enough by then to really enjoy that area. While many lines have announced new vaccination requirements, most of these apply only to these select new itineraries (at this point in time, anyhow). Use FCCs to Pay For Your Cruise. I have 2 rooms with 2 people in each. See Carnival's Cancellation Policy. The expiration date will be listed on your certificate. I really don't want to bother carnival with this question if it can be answered easily since they are busy with many more pressing issues. Carnival Cruise Line. Start your registration by adding your email address and developing a secure password. Let's connect! Suites do not have the occupancy restrictions like the standard cabins do. Effective May 18, 2020, FCCs from either our 2020 Suspended Sailings or Peace of Mind FCC are transferable. You can redeem any FCC by calling us! {that way I dont ahve to leave my oldest at a friends house,b/c of school.NOW,he will be with his grandma at a time he would have been there anyway.}. The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only. For cruises which were slated to last five days or less, guests can ask for a 100% Future Cruise Credit and $300 onboard credit per stateroom on cruises booked by December 31, 2020 for. We want to cancel the trip and schedule a different carnival cruise during same time frame but different port. Olsen, P&O, Saga, Virgin and others all announcing special "Round UK" summer cruises from domestic UK homeports like Southampton and Portsmouth. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Since both are carnival cruises and early on I am hoping we don't lose the deposit. Page will reload to reflect new bookings. DH and I have done this. See MSC Cruises' Terms & Conditions. She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. Our TA did it for us,but Carnival got their extea money right off the bat. By Before Carnival's Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. Started June 21, 2021, By Future Cruise Sales on Celebrity Solstice. According to representatives from Crystal and Royal Caribbean whom Cruise Critic spoke with, the best way to switch an existing booking to one of these new sailings is for you or your travel advisor to call the cruise line directly -- though there may be fees to transfer an existing booking to one of the new itineraries. If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. Cruises.com gives you exclusive bonus offers for free with every booking . This topic is now archived and is closed to further replies. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. I have a 7 day cruise booked for March. 100% of fare (no refund except taxes, fees), * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. * Suite categories do require a double deposit since there are a limited number of suites. It sent me a letter stating we had until May 2021 to decide whether to accept a full refund or reschedule a cruise and get $500 additional cruise credit. Vaccinated UK residents also stand to benefit from the largest UK-focused deployment in recent memory, with lines like Cunard, Disney, Fred. You will be able to leave a comment after signing in, By Started June 21, 2021, By If you are comfortable taking the risk, these rewards can pay off once onboard. There were times when we couldn't call him, so we'd email him with simple questions that would've only taken a few minutes of his time to answer, but he took forever to reply. You may also streamline the registration by simply utilizing your current Gmail account. Find a Cruise. The $129 vacation protection would also be applied towards a credit on a future cruise with Carnival. As mentioned if you paid ES rates you will be charged $50pp. Now the balance is due, and he's torn on whether he should pay it or just cancel the trip. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. By Travel insurance will cover from 100% to 75% of trip-paid-exposure depending on the plan. Opens in a new window. Given the potential for cancellation fees and or penalties associated with transferring an existing booking over to one of the new itineraries being released, however, travelers may be better off keeping their existing cruise reservation as-is and simply booking one of these new sailings from scratch. The booking can be transferred at any time up until final payment. With an annual fee of $95 (a modest cost compared to the $550 annual fee of the Sapphire Reserve), the Sapphire Preferred offers up to $10,000 in coverage per person and up to $20,000 of trip . Whichever you choose, youll enjoy the same peace of mind because we take care of everything. If You Cancel Your MSC Cruise: Bookings made by March 31, 2022, for sailings departing through March 31, 2023, can be canceled up to 48 hours in advance of departure without penalty.. POSSIBLE BOOKING BONUSES: Onboard Credit, Special Gifts (i.e. After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date. What are the pros and cons of a refundable cruise deposit? All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable . PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES - All prices are valid for travel as specified, are valid for new bookings only and are available to Costco members residing in the United States. Since I always do a "change" and don't "cancel/rebook" anymore it has been a while since I have had the scenario of actually cancelling a cruise and rebooking, but I only remember having to pay the difference (the amount I had rolled over after the $50/pp loss was applied to my deposit). I've changed ships in the past (booked through a PVP) and Carnival doesn't charge a nickle. Airport Transfers | Carnival Cruise Lines All Products Airport Transfers Airport Transfers Airport Transfers Starting at $15.99 / Person No Minimum Age Add to cart Already booked a cruise? It can be confusing, especially to first-time cruisers, to know when you have to plunk down an initial deposit, make your final payment, and when you're eligible for a refund. Powered by Invision Community. If I need insurance to not lose my money , is it too late to take the insurance?? For guests in Suites or embarking on holiday or non-US sailings, see Disney's, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. As long as a person understands what the "restrictions" are for the rate they are booking and make an informed decision. External site which may or may not meet accessibility guidelines, Pinterest. I know the feeling. saraandnick, September 13, 2017 in Carnival Cruise Lines. I wouldn't bring it up though because they may do it without even thinking about it. The future cruise credit can only be redeemed on bookings made in USD currency, will be applied to guests' cruise fare, is non-refundable, non-transferable and any unused portion will be. Please note, you will need to make the change PRIOR to your final payment, if not you will be subject to a larger loss than just the $50/pp. We have 2 future cruise deposits/on board credits on Princess.can we transfer that to Carnival.now that they are part of the same parent company? We will be cruising in 2022 with our daughter who is 2. News. I booked a 7 day Caribbean cruise on the Legend for March 2020. Much better than the entire deposit. Thanks in advance for any help!! The higher the price, the sooner you'll have to pony up. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. It varies based on the length and, therefore, overall cost of the voyage booked. Minor Guest Policy Guests are required to be 21 years of age (on embarkation day) to travel on their own. For Cruises Booked 11/12/19 and Onwards; Cruise Duration. External site which may or may not meet accessibility guidelines, Instagram. Check with your individual line on its cancellation policy and final payment window, as each one can be different. 76 days prior to sailing. Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. But I feel relieved that Carnival will not downgrade my level of class (Ocean Suite). YOUR AGREEMENT WITH US. After re reading the OP, our entire deposit got transfered,just fyi.We did change our room number,simply b/c I wanted to be on a diffrent side of the ship.But its literally across the hall. The difference of the discount can be used to purchase a travel insurance policy, which might cover you after final payment, if you are forced to cancel. By proceeding, you agree to Cruise Critics. Then we'd repeat the phone tag game. At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. For Carnival, the final payment date is anywhere from 70 to 95 days prior to the date the sailing begins. Flood insurance has a 30 day period until coverage takes effect after binding coverage. You will be able to leave a comment after signing in, By As long as you did not book early saver or you are not past final deadline you should be able to transfer the booking to another ship, and keep the deposit in tact. Between days 29 and 15, you forfeit the larger of either the deposit or 75 percent of the fare. Sorry for bumping up an old post, but I like to search before making a new post. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). By doing this, you will not have to put out any extra "up front money." For cruises 5 days or less, the final payment date is 75days prior to sailing andfor cruises 6 days or more, the final payment date is 90days prior to sailing. Contact us to start the process! I did not buy the insurance. You will lose $$$ to make any changes.That is how they trap people with those reduced deposits. You can count on a cruise to relieve stress, but getting to the ship shouldnt cause you any more of it. If your plans change and you need to postpone or cancel, you can cancel and get a full refund if you cancel at least 90 days out (see below for slight variations you'll notice Princess's refund policy is fairly strict sorry! Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. Youll never have to worry about bringing cash, loading or unloading your luggage, or looking for parking at the port. Ehe Early Savers Rate was why the $50 fee was charged. I do not believe upgrades will transfer with it so you may be on a lower deck than you were before if you booked during a good upgrade sale. I also don't want to take a spot for someone else who is trying to get exemption, we just don't know if we take her and just enjoy the ship. Your rating has been submitted, please tell us how we can make this answer more useful. As mentioned if you paid ES rates you will be charged $50pp. What happens if the voyage I want to use my FCC on is of greater value than the FCC? It is much easier if you already know what cruise you want to swap to. Of course, now more than ever, it pays to do your research before moving your booking to one of these new sailings. All - thank you all for the information. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. CC Help Jenn Visit the DocHub website and click on the Create free account button. opt for the Shore Excursions offer for a $50 credit per stateroom for every port of call you visit on your cruise. Yes you can change sailings only take a minute. See Royal Caribbean's requirements for final payment and cruise planning timeline on the Royal Caribbean blog. The deposit and payment terms are the same. Whether youre coming from across town or flying in from another city, get worry-free transportation with Carnival. The non refundable part of ES would be covered by the travel insurance at the coverage percentage rate detailed in the Insurance plan. -You may transfer your cruise bookings to us any time before final payment. The $129 vacation protection would also be applied towards a credit on a future cruise with Carnival. The hardest part of using your CruiseNext deposit is choosing where you want to go on your cruise. But if you point it out they may think wait maybe we can't do that LOL, thanks, nowhere near any cancellation penalties12/09:D, just saw that airfare to san juan isn't more than i had booked this summer for Orlando before we shifted gears to Alaskan cruise, if it holds thru Dec. figured why not?;). * Sailings to Caribbean; Panama Canal; Mexico; Canada & New England; Pacific Coastal; Pacific Northwest; Alaska and Alaska Land+Sea Journeys; Europe (except Prinsendam Europe, 30+ day Transatlantic and segments of 30+ day Transatlantic) and 27-day or less Hawaii sailings. I'm leaning towards other cruise lines in general now, but if / when I book another carnival it won't be through him. You would be taking an exemption from another family should you "no show" her. That thing about the other person's deposit does sound strange. Cruise Critic reached out to several lines for advice. After the COVID-19 outbreak, Carnival canceled its cruises. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. I was told it rolled into the whole cruise fare and I will just owe that much less when I need to make final payment. So unlike the "booked 2 in a room that sleeps 3 and they moved us" posts above, you can keep the same cabin if you want or move to a Double Occupancy Ocean Suite if there's an available one in a more desirable location for you. Click on it and it will tell you what you will have to pay. A group must have the required deposit posted (initial or full) in order to avoid cancellation. Guests must sail within 24 months from the date of the cancellation. If you have only paid a deposit, the FCC would be for that amount, not the full fare of the cruise. In order to transfer the booking, please provide us with your booking pin number and we will be able to transfer it over for you. My husband has decided he does not want to cruise. Check your cruise here. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. When most people book a cruise, they typically choose not to pay for it in full, right then and there. When I booked the special was half off deposits which made them $125 a person with a $50 on board credit for each room. We were constantly playing phone tag. Yet I booked a vista suite that slept3, and absolutely was not able to keep it with one of us canceling. They are only valid for the passengers booked on the original sailing. You can call and find out what the penalty is but I am positive you will have to pay one. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Contact Carnival Cruise Line directly to obtain a PIN number. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. They will charge you when you make the call. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. Once you have registered, you will see the Dashboard . She said she's been with Carnival for 8 years. I don't see why not, it sounds like they have to just cancel your first booking and rebook you on the other ship. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. The easiest way to do this (as I have done it a few times), is to seek out another ship/sail date you want (you may even find one that is less than what you paid already and then the $50/pp loss will not be so bad). Here's the breakdown for open bookings . Opens in a new window. 19952023, The Independent Traveler, Inc. Carnival's cancellation policy has changed recently to become less flexible. What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? She was very helpful and extremely knowledgeable. Bonus onboard credit offered along with the future cruise credit will be dependent on a short window of acceptance. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. Yes, when a Future Cruise Credit is issued there is an expiration date. For guests in Suites or embarking on cruises with non-U.S. ports, see Disney's, Guide to all-inclusive pricing on cruise ships, Patti's 7 money-saving tips for cruise travelers, Walter's 8 money-saving tips for cruisers, Interline: Travel & cruise discounts for airline employees. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. The final payment is due by Jan 2nd. Accepted payment methods for bookings made directly with Carnival Cruise Line include: Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. I'd definitely call your PVP about that, because you're rightif you talk to multiple customer service reps, you often get multiple answers. change quote in Carnival Ticket in easy steps. By * Suite categories do require a double deposit since there are a limited number of suites. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value What are the pros and cons of a nonrefundable cruise deposit? Are you sure about this? The Restricted Air option is non-refundable. Many of these new sailings require passengers to be fully vaccinated against COVID-19. And Super Saver fares have non-refundable deposits. Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. Cancellations that occur after the final payment due date are subject to standard cancellation penalties. Depending on the cruise line, if you do decide to cancel, your deposit. It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. There are generally two types of cruise deposits: refundable and nonrefundable. There are 400 CSR agents. If I have to change dates maybe I will recoup some of my loss too. Second: if we won't lose the deposit (minus $50) can we do the cancellation and transfer of deposit online or do we have to call carnival? CC Help Jenn I am less than happy with my PVP, he started out great and now aside from dropping everything to make a booking he is under the radar. However, since youve put $1000 down, I dont think it will matter. "Given that our policies are so relaxed at this time, it is fairly easy to transfer a booking," a spokesperson for Crystal told Cruise Critic. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. Does anyone know if I will still be able to keep the per person room rate? I am at work or I would call. She said that Carnival cannot downgrade me class levels. If if its going to cost more, then I might just pay the $50 name change and invite my mom to come with us. No. Changes made after the final payment due date are subject to standard cancellation penalties. Deposit Required. I'm @jdlasica on Twitter. A Viking River Cruises reservation can be transferred to our agency within 60 days of the initial booking date, as long as final payment has not been made yet. Cunard. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. keishashadow, March 31, 2009 in Carnival Cruise Lines. * Final payment is due 120 days before holiday sailings. Your Favorite Cruise Ship is For Sale? If you weren't in the early saver program or in the penalty phase then your TA charged the extra, not Carnival. * $200 per adult or $400 per stateroom minimum **$300 per adult or $600 per stateroom minimum Children 17 and under sailing as the 3rd/4th guest in a stateroom do not require an additional deposit. For those who meet the requirements and are ready to set sail, a whole new world of cruise travel awaits -- one that may not be repeated in our lifetimes. We didn't care for our first PVP that Carnival assigned to us. This isn't the case with every line: Celebrity, Norwegian and Royal Caribbean are marketing their new itineraries to vaccinated international travellers who meet the entry requirements for their new chosen homeports. Does anyone know how much of a hold Carnival puts on your credit card for an 8 day cruise?? Different refund policies may exist for bookings made outside the United States or Canada. You can check the status of your cruise on the canceled cruises page. neither military or past guest shouldn't have any cancellation/change fees if before final payment -right? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. They'll also probably do the move without changing the booking number. ** excluding Alaska, Europe, Transatlantic and Panama Canal cruises *** including Alaska, Europe, Transatlantic and Panama Canal cruises of any length. What is the main difference between the two, and which one should you opt for? Should I get one? CruiseNext deposits applied to a suspended reservation will be returned to the . Port (Non Holiday Sailings). What if I need to make changes to my ship or sailing date? Go to the details and in the box where it says my itinerary my activities is a link that says is there a penalty for canceling this booking. She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. How Reassuring are New Cruise Cancellation Policies Really? Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise.
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