bt landline phone not ringing incoming callsbt landline phone not ringing incoming calls

Check that you've not blocked a specific number from calling that you now want to call. Please note: once you've pressed the WPS button, you have two minutes to register the handset, otherwise registration fails and you'll need to start again. Video- How to test your phone line and check your telephone equipment >, No: please move on to step 3 - check settings and setup. I unplugged from the base unit and plugged into an old push button ATT phone I keep for use during power outages and it doesn't ring either. This article was co-authored by wikiHow Staff. You'll see a test socket on the right-hand side. +44 (12) 5783 4617 Landline Coppull UK There have been 1 lookups for phone number 1257834617 (01257834617).Check this phone number 1257 834 617, find out who called me for free and add reviews.Free Phone Number Lookup. That can be done without a visit to the house. - edited Use a different phone in place of the one you are using now. 1. Select the option toCheck Status. Full product description, technical specifications and customer reviews from BT Shop Fitbit Inspire 3 Black/Morning Glow (FB424BKYW) at great prices. A Divert All Calls (DAC) or EDIT: Scrap the 30-60 minutes, I believe it may already be resolved, your line now rings when dialling it. My landline isnt ringing for incoming calls, which seems to be a relatively common fault. Reboot! For the steps to follow see your user guide>, If the problem is with your BT line or service, try testing your line and running through some quick checks with our landline troubleshooter>. >. Check the, If you have your phone plugged into an extension, try it in the master socket instead. Telephone wires go outside. 05-04-2020 My ATT Uverse Internet woks fine. There are a number of things you can check to solve this problem. You'll see a test socket on the right-hand side. I'd guess that you have an old pulse line. MrTelco is a leading network & cabling solutions company because we really love making our clients happy! on 17h59, A way to prove the exchange line card not ringing your phone , is to arrange for someone to call your landline at a known time, or call them and ask them to ring straight back, or even call your landline yourself from a mobile ( while stood next to the landline ) when the calling phone is listening to ringtone but the landline phone isnt ringing, pick up the handset, if the call connects , then you have as good as proved that the exchange line card is faulty ( not sending out ringing current ) and your line needs to be moved within the exchange to a different line card port, as already stated , this is quite a common problem, and should be dealt with by an exchange based engineer ( not necessarily an Openreach engineer ) but getting the call centre staff to pass to BT TSO rather than Openreach may be difficult, if they do allocate to OR hopefully that engineer will realise its an exchange issue, on Check you're connected to your Sky Broadband and try browsing the web. 05-04-2020 Question If so, check that the cord is snug, both going into the handset and into the wall jack. It never rang but when I picked up the phone, I had a connection between the two ends. If no other handsets are registered, you'll be prompted to go through the phone set-up. Landline telephone not ringing? You may still have a dial tone, but won't be able to make or receive calls. NBN FTTB Cabinet Beeping Alarm. If this is the case there would be an interrupted dial tone on the extension. Try taking the battery out and then unplugging the base from the power and phone line. Visit ourcontact pagesfor other ways to get in touch. So, listen, if you are residing in an older house perhaps, it might just pay to engage a telephone/internet technician to either rewire your home and replace your sockets, and if the problem still exists, engage your ISP for further action. 08-04-2020 If the problem follows the extension and not the physical location, I'd have to start looking at a programming issue. Do Not Disturb (DND) may have been set. And I guess this is something that may come clear as the phone company continues to correct storm related problems. I mentioned my concerns of someone having to come inside. I called ATT service desk and she ran a test on my line and said it was OK and scheduled a technician to come out in a couple of weeks. Any idea what is going on here and where I might be able to test better to ensure it isn't my house wiring or something I am responsible for?? 03-05-2020 There is a Cat5e at the phone point and not sure if that's the issue? To find out how to see the blocked number list and call types blocked. Make sure you are using the phone line cord that you received in the box with the phone. No, my broadband isn't working either. If you don't want to be disturbed, this feature sends calls straight to voicemail between certain times, so could be the reason you're not receiving calls. How do I answer an incoming call not ringing on our BT Versatility phone? 23h38. All rights reserved. If you're finding interference but don't want to unplug the offending piece of equipment, try installing a radio suppresser or radio/noise filter on your line. I'm assuming the line is clear when talking on it, no static or hum on the line. There's probably a carrier box that supplies the ringing. 02-05-2020 Call Protect is an opt-in service, available for free to all existing and new BT home landline customers - and it's available now. I spoke to someone Saturday evening and he checked everything for me at the Liverpool Centre, I told him I can call out okay, in the end he said there was no fault, it seems as if it must be the cordless phone I am using, I ordered a new phone and I have set it up, I can ring out fine with the new cordless phone, but still when people are ringing me it does not ring out. Exact same symptoms. I am using a base station with answering machine and 5 wireless phones. See. By using this service, some information may be shared with YouTube. 18h52, on Yaay!! 20. 7h11, on Question Please be patient as it can take several seconds to search. The handset will continue to search for a connection every 60 seconds until it finds one and you're back in range. Great bit of retro dcor. The Openreach exchange technicians are very used to the process and under normal circumstances, can take less than 15 minutes, depending on how long it takes to get a new allocation. People calling would still hear ringing tone, but the exchange equipment would not be sending any ringing current out to line. There are a number of things you can check to solve this problem. - edited master socket, and then plug your phone into the test socket that will be revealed. 7h10 The earliest someone can come out is Wednesday? There may be a switch on the phone base to select different types of dialing. Thanks to all authors for creating a page that has been read 1,010,458 times. That is what a lot of people seem to think, and that is why I am unsure why send out an engineer? wikiHow is where trusted research and expert knowledge come together. This plan covers repairs to wiring that meets their standards but has become defective. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Try replacing your telephone batteries. @spoom2 No static or hum. What does the message on my handset mean? 8h59. 'Extension reset'feature allows you to cancel a number of features that may prevent it from ringing normally. Hi @KLD I'm sorry to see you're phones aren't ringing. What can I do when my phone says it is in use, but it isn't? If your main socket looks like the picture below, unscrew the 2 small screws and slide out the bottom half of the face plate. This wikiHow article will walk you through troubleshooting all types of issues that arise with landlines in your home or office, including bad jacks, faulty wiring, and issues with interference. Clearly there's a problem. http://www.centurylink.com/help/?assetid=114, http://www.hometips.com/repair-fix/telephones-troubleshooting.html, diagnosticar problemas en tu lnea telefnica, Diagnosticare Problemi alla Linea Telefonica, , diagnostiquer des problmes de ligne de tlphone fixe, (Diagnose Landline Phone Problems), Chn on s c ng dy in thoi c nh. The active Bluetooth device is playing the audio but you are too far away to hear it. ABN: 89260265574, Landline doesnt ring no ringer on incomming calls. Replace any damaged cords. If you're using one of our Advanced or Essential Digital Home Phones, check that the ringer hasn't been turned off. Check handsets 3. Then I would say that its an exchange fault. If your cordless phone doesn't ring, please try these checks: You need to move it closer to the base so that it is back in range. on If so, hit "Unblock." Check Headphones or Bluetooth Connections. 17h39. BT Big Button 200 v2 Extra large keys for easy dialling Three one-touch memory 10 two-touch number memory Amplified incoming or outgoing speech LED call indicator Hearing aid compatible Product overview Type: Corded phone Handsets Includ . BT Landline help | Support with your BT Landline | BT Help Help and support Landline and Digital Voice BT Landline and Digital Voice help What do you need help with? Check that the phone is plugged in correctly, Make sure your phone is plugged into the phone port on the back of the Hub, Check the ringer volume settings on your handset, Check your Call Protect settings in the Calling and Network Features portal within My BT, Double check the number you're calling is correct. If so, I do know that some phone systems require 4 wires (2 pair) to activate "features" like ringing. Working, plugs directly into existing BT landline socket and does not need external power supply. What can I do? 06-04-2020 If it's saved in your phone's contact list, check it's right. https://www.ispreview.co.uk/index.php/2020/03/covid-19-openreach-stop-uk-broadband-isp-and-phone-wor on Working, plugs directly into existing BT landline socket and does not need external power supply. They would then re-jumper your line to the new piece of equipment, during which time, your phone number would be moved to the new allocation. This will allow you to see if you have activated any Calling or Network Features that may be stopping you making or receiving calls. A problem with your phone, cords or jacks could be why calls aren't reaching you. 10h57. What if my Internet connection works but my phone does not? FIND OUT NOW! What can I do? RESET to factory and then import settings. The party you are calling does not accept blocked calls. If the problem only happens with one phone, try plugging a different phone into the jack and place a call from the new phone to see if the issue is resolved. If you are using a phone from another manufacturer, please contact the manufacturer's helpdesk for further help. It was working fine earlier today. > Whether you don't hear a dial tone, can't dial out, or you hear excess static, it can be very frustrating when your landline phone isn't working. I've checked all volume settings etc. Make sure you're in range of your Hub. 2023 AT&T Intellectual Property. For an optimal experience, we recommendupdating your browser. >, Start by making sure you've connected your new BT Smart Hub 2. I 've tried a BT Duet 450 corded phone, a cordless Siemens Gigaset and a phone/fax machine. and has been taped together, however, calls are crystal clear and the phone rings perfectly and Caller ID works sometimes (as said, around 50% of the time), so i'm not too sure if buying a new cable would help. For the steps to follow see your user guide > Still having problems? Try moving that equipment to a different line. Aussie Broadband Drop outs no service. This is page 3/5. . 2 Check and Turn off Do Not Disturb (or Focus, in . One malfunctioning jack can cause the others in the house to malfunction as well. My phone has a dial tone, and I can dial in and out, but I can't hear it ring. If you do hear a clear, strong tone, then continue to plug in additional equipment, one thing at a time, and listen each time. Why won't my landline phone ring when someone calls me? 16h55, on If you're using one of our Advanced or Essential Home Phones, you can use your handset to check the status of Call Barring. Find a bt-telephone on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Unscrew the two small screws and slide out the bottom half of the face plate. Yes No Related articles No missed call shows up on phone. You should hear a clear, strong dial tone when you test each jack. You will only need to touch the wires or internal parts of a ringing telephone. Learn. Gumtree. If the phone rings, begin adding equipment one piece at a time, continuing to check after each addition If, after any addition, the telephone does not ring, remove the equipment from the jack. If not, it could indicate a problem with your broadband service. 3 Unplug the working phone and cord. You cannot get calls on Pure Broadband lines. Announcements, Guides & Community Updates. Thanks! If this problem happens only when the weather is foul, try again when the storm has passed or switch to a corded phone. Callers who don't unblock their number cannot call you unless you turn this feature off. if it does then faulty faceplate in no change then report fault to BT This article has been viewed 1,010,458 times. jim, Check the volume control on phone, if slider volume control, slide the control up and down quickly several time to get switch contacts to make better connection, make sure volume control is in the high range. Wednesday seems a long time at present, really appreciate your advice. *Good News* Before going to sleep, I checked if my home line was working, using my mobile, still nothing! You'll see a screen showing that it's searching for the Hub as it does this. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/dd\/Diagnose-Landline-Phone-Problems-Step-1-Version-3.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-1-Version-3.jpg","bigUrl":"\/images\/thumb\/d\/dd\/Diagnose-Landline-Phone-Problems-Step-1-Version-3.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-1-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/63\/Diagnose-Landline-Phone-Problems-Step-2-Version-3.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-2-Version-3.jpg","bigUrl":"\/images\/thumb\/6\/63\/Diagnose-Landline-Phone-Problems-Step-2-Version-3.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-2-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fb\/Diagnose-Landline-Phone-Problems-Step-3-Version-3.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-3-Version-3.jpg","bigUrl":"\/images\/thumb\/f\/fb\/Diagnose-Landline-Phone-Problems-Step-3-Version-3.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-3-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/31\/Diagnose-Landline-Phone-Problems-Step-4.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-4.jpg","bigUrl":"\/images\/thumb\/3\/31\/Diagnose-Landline-Phone-Problems-Step-4.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a2\/Diagnose-Landline-Phone-Problems-Step-5.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-5.jpg","bigUrl":"\/images\/thumb\/a\/a2\/Diagnose-Landline-Phone-Problems-Step-5.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-5.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f8\/Diagnose-Landline-Phone-Problems-Step-6.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-6.jpg","bigUrl":"\/images\/thumb\/f\/f8\/Diagnose-Landline-Phone-Problems-Step-6.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-6.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f9\/Diagnose-Landline-Phone-Problems-Step-7.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-7.jpg","bigUrl":"\/images\/thumb\/f\/f9\/Diagnose-Landline-Phone-Problems-Step-7.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-7.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5e\/Diagnose-Landline-Phone-Problems-Step-8.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-8.jpg","bigUrl":"\/images\/thumb\/5\/5e\/Diagnose-Landline-Phone-Problems-Step-8.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/87\/Diagnose-Landline-Phone-Problems-Step-9.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-9.jpg","bigUrl":"\/images\/thumb\/8\/87\/Diagnose-Landline-Phone-Problems-Step-9.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c9\/Diagnose-Landline-Phone-Problems-Step-10.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-10.jpg","bigUrl":"\/images\/thumb\/c\/c9\/Diagnose-Landline-Phone-Problems-Step-10.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/83\/Diagnose-Landline-Phone-Problems-Step-11.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-11.jpg","bigUrl":"\/images\/thumb\/8\/83\/Diagnose-Landline-Phone-Problems-Step-11.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-11.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7b\/Diagnose-Landline-Phone-Problems-Step-12.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-12.jpg","bigUrl":"\/images\/thumb\/7\/7b\/Diagnose-Landline-Phone-Problems-Step-12.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-12.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e6\/Diagnose-Landline-Phone-Problems-Step-13.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-13.jpg","bigUrl":"\/images\/thumb\/e\/e6\/Diagnose-Landline-Phone-Problems-Step-13.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-13.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1c\/Diagnose-Landline-Phone-Problems-Step-14.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-14.jpg","bigUrl":"\/images\/thumb\/1\/1c\/Diagnose-Landline-Phone-Problems-Step-14.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-14.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5c\/Diagnose-Landline-Phone-Problems-Step-15.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-15.jpg","bigUrl":"\/images\/thumb\/5\/5c\/Diagnose-Landline-Phone-Problems-Step-15.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-15.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d4\/Diagnose-Landline-Phone-Problems-Step-16.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-16.jpg","bigUrl":"\/images\/thumb\/d\/d4\/Diagnose-Landline-Phone-Problems-Step-16.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-16.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2a\/Diagnose-Landline-Phone-Problems-Step-17.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-17.jpg","bigUrl":"\/images\/thumb\/2\/2a\/Diagnose-Landline-Phone-Problems-Step-17.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-17.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/22\/Diagnose-Landline-Phone-Problems-Step-18.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-18.jpg","bigUrl":"\/images\/thumb\/2\/22\/Diagnose-Landline-Phone-Problems-Step-18.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-18.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c9\/Diagnose-Landline-Phone-Problems-Step-19.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-19.jpg","bigUrl":"\/images\/thumb\/c\/c9\/Diagnose-Landline-Phone-Problems-Step-19.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-19.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/68\/Diagnose-Landline-Phone-Problems-Step-20.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-20.jpg","bigUrl":"\/images\/thumb\/6\/68\/Diagnose-Landline-Phone-Problems-Step-20.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-20.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/bd\/Diagnose-Landline-Phone-Problems-Step-21.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-21.jpg","bigUrl":"\/images\/thumb\/b\/bd\/Diagnose-Landline-Phone-Problems-Step-21.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-21.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Creative Commons<\/a>
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7d\/Diagnose-Landline-Phone-Problems-Step-22.jpg\/v4-460px-Diagnose-Landline-Phone-Problems-Step-22.jpg","bigUrl":"\/images\/thumb\/7\/7d\/Diagnose-Landline-Phone-Problems-Step-22.jpg\/aid7720-v4-728px-Diagnose-Landline-Phone-Problems-Step-22.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"